I have read and agreed to Terms and Conditions and Usage Policy.
Terms & conditions
These terms and conditions, including their contents, represent the final agreement between the parties.
Saudi Bazaar is not bound by any amendments, changes or any new terms and conditions to be added to what is stated herein unless Its written, signed and approved by an authorized Person from our Platform.
Same situation will be for any request for shipment or any similar transaction containing additional printed terms and conditions than agreed or inconsistent with the provisions. If any of these terms or conditions is rendered invalid by a court of competent jurisdiction, this shall not affect the other terms and conditions herein agreed upon
1. ACCEPTANCE OF ORDERS:
A) All orders are subject to written price verification by authorized Person from Our Platform Staff unless designated in writing to be firm for a specified period of time. Shipment of goods without written price verification does not constitute acceptance of the price contained in the order.
B) Saudi Bazaar has the right to determine the minimum and the maximum quantity of any product per order.
C) During the Saudi National Day 91 offers, the consumer can purchase only one piece from the chosen product, and not more than four pieces of different products to every customer .
2. CAPACITY & PERFORMANCE: Products in the Saudi bazaar include home appliances, air conditioners and refrigerators with model number. This model does not necessarily mean the actual performance of the device. However, the actual capacity and strength of performance depends on the data shown at the energy efficiency label approved by Saudi Standards Organization (SASO).
3. PRICE - Prices quoted, including any transportation charges, are valid for 10 days unless designated as firm for as pacific period pursuant to a written quote or written sales acceptance issued or verified by officer or other authorized person from Our Platform. A price designated as firm for a specific period may be revoked by Our Platform if their vocation is in writing and is mailed to the Buyer prior to the time a written acceptance of the price is received by Our Platform.
4. Shipping :
A) The Saudi Bazaar ships the goods to the buyer according to the shipping methods and logistic companies approved by it, and in case if there is any notes about the condition of shipped product or delay in the shipment arrival, we must be informed within 3 days of confirming the shipping date to follow up and take the necessary action.
B) The shipping Period usually takes between 24 hours to 15 days for Domestic shipment, this period depending on the required product type , the place of shipping and the place of delivery and the merchant (the seller).
If it is overseas shipment, the delivery period maybe takes up to 30 days, depending on the required product type, the place of shipping and the place of delivery and the merchant (the seller).
C) In all cases, Saudi Bazaar guaranteed the delivery of the product to the buyer.
D) The serial number (SN) printed on the bill of lading or any other document associated with delivery and receipt must match the number of the product being received, exchanged or returned.
5. STOCK AVAILABLE: Saudi Bazaar Platform will oblige to the buyers to fulfill their orders according to the available quantity in the stock, and if the ordered Item out of stock, it is obliged to return the amount paid as the value of the product to the buyer, and will not be any obligations or compensation if no stock available.
6. Points: The Saudi Bazaar created a points program as reward for its customers and their loyalty to it, they can earn it on every complete order, it will be calculated after the deadline for returning the products (10 days) or as determined by the platform Admin.
The validity of these points is 12 months from the date of Invoice, subject to change with prior notice from the platform. These points can be redeemed according to the Slides specified for them and upon reaching the allowable redemption limit.
7. Additional accessories: There are some products that need additional accessories or tools to it, and these additions are divided into two parts:
A - Free add-ons: These additions are often a necessity for installation, Saudi Bazaar and merchants (sellers) are obligated to provide these additions free of charge.
B - Optional add-ons: these additions under paid value, it comes in separate invoice and shall be paid before installation after determining the quantities, types and value of it.
the commitment of the Saudi Bazaar and its merchants (sellers) to the client coupled according to the availability of these add-ons.
8. FORCE MAJEURE / uncontrollable conditions – In this case Saudi Bazaar is not responsible for any failure to perform its duties, delay in shipping process, and the ability to provide raw materials needed to complete the work such as: energy sources, basic components, fuel, or supplies Energy or any other conditions.
9. PACKING - Unless otherwise provided, Our Platform will comply only with it is minimum packing standards for the method of transportation selected. The cost of all special packing, loading or bracing requested by Buyer will be paid for by Buyer. All cost of packing and shipment for Buyers special equipment shall be paid for by Buyer.
10. WARRANTY - We guarantee that all products offered are free of defects, and are manufactured according to the quality standards approved by the Saudi Standards and Metrology Organization (SASO) , the Ministry of Commerce in K.S.A, and ensure the efficiency of products carried label energy efficiency for electrical appliances guaranteed by the Saudi Bazaar and its partners in The Platform from agents and trademark owners. The warranty lasts for the period indicated on each product and in accordance with Saudi Arabias consumer protection regulations.
11. COMPENSATION and liability limits - Saudi Bazaar is not responsible for any consequential, accidental loss, damage or expenses resulting directly or indirectly from the sale, use or otherwise of the product or any related reason. Whatever the claims made to our company, including allegations of non-compliance with warranty or negligence, its sole responsibility is to replace products that do not comply with this agreement, or to return the value of this goods to the customer account, or to coordinate with it to repair the pieces as the Platform sees it. Its appropriate. If Saudi Bazaar requests the return of the goods to it, the return shipment will be delivered to our warehouse on the Platform return instructions. Therefore, the compensation mentioned in this paragraph represents the sole source of the customer against Saudi Bazaar if it violates one of its obligations, whether it is the guarantee or any breach of another kind. As long as our Platform does its best to correct any possible breach of the law, it ensures that the compensation it provides as stated in this clause is satisfactory.
12. The Saudi Bazaar shall not be liable to any kind of compensation to the customer or the business partners and to the dealers through this platform if it is stopped or closed at the request or instructions of the government authorities.
13. DISPUTE SETTLEMENT LAW and applicable law - Any dispute, disagreement or claim arising out of or relating to this Agreement, including its existence, validity, interpretation, or breach, or any dispute relating to contractual obligations arising out of or in connection therewith shall be resolved by the laws and regulations of Saudi Arabia.
14. ATTORNEY&LITIGATION COSTS- in case claim is filed against the customer to collect the price of the goods purchased or any unpaid value or any breach of the terms and conditions agreed upon by the customer, the customer shall pay a reasonable compensation to the attorneys fees in addition to any compensation the court acknowledges for any other damages resulting.
15. PLACE OF LITIGATION -Riyadh shall be considered the place of litigation adopted in case of having to resort to the judiciary to resolve a dispute that may arise or the claims resulting from the contract.
16. LANGUAGE -This agreement has been written in the Arabic language and, If the event of any conflict, the different meanings or contradictory between the Arabic-language version and any translation hereof, the Arabic language shall prevail.